Workshop Cancellation Policy

Confirmed workshop registrations are non-refundable. Registrants unable to attend a scheduled workshop will be issued a Tuition Credit Voucher (TCV) valid for one year from the date of the workshop. A refund will not be issued for absence from a live workshop. The TCV may be used to register for a future NETA workshop in your area. A $49.00 re-registration fee will apply. Alternately, the absent participant may apply the TCV toward registration for the "Test Only" option for the Group Exercise Instructor, Personal Trainer, or Wellness Coach certification exam administered at a Comira Test Center. An $89.00 registration fee will apply. Registrants may transfer their registration to another workshop; however, a $49.00 re-registration fee will apply.

In the event that NETA must cancel a live workshop due to inclement weather, low enrollment, or other unforeseen circumstances, registrants will be notified of the cancellation by phone and email (in that order) with as much advanced notice as possible. The registrant will be offered the opportunity to re-register for a future workshop at no additional charge, or will be entitled to a full refund of the registration fee. Registrants who must travel a great distance and who may incur travel and lodging expenses are advised to call NETA customer service to confirm the status of a workshop prior to making travel arrangements. NETA will not reimburse travel-related expenses incurred due to a cancelled workshop.

MERCHANDISE RETURNS

Damaged or defective merchandise will be immediately exchanged with the same item within 30 days of receipt.

Returned items must be received within 30 days from the date of shipment. Items received after this date will not be accepted. All returned items must be in the original packing, and be in a marketable condition. All returned items must be sent to the address below. Shipping and handling will not be reimbursed. Customer's will be responsible for shipping and handling for exchanges. Please allow 15 days to process your refund or exchange.

NETA
Attention: Returns Department
12800 Industrial Park Blvd Ste 220
Minneapolis, MN 55441

GROUP DISCOUNTS

Groups of 4 or more registering together, deduct $10 per person. Limit $10 per person.

SPACE LIMITED

Register early, 2-4 weeks ahead of workshop date.

EARLY BIRD FEES

To qualify for the Early Bird discount on Certification Workshops, your workshop fee must be postmarked, phoned, or faxed at least 30 days prior to the workshop date.

ON-SITE REGISTRATION

Add $10 to Standard Fee. Accepted on space available basis only. Workshops are subject to cancellation. Please call NETA the Thursday before the workshop if you plan to register on-site or if you are traveling long distances.

PURCHASE ORDERS

Purchase orders accepted from Schools, Hospitals, Y's, Recreation Centers, and Government Agencies. Fax purchase order to 1-763-545-2524 and we will bill you.